Partner with Twilight Medical

Don’t interrupt your patient workflow for system maintenance.

Schedule preventative maintenance on your terms, when you want!

Complete your PM service overnight and on weekends.

Enjoy advanced scheduling and the ability to received upcoming PM notifications.

Reduce patient scheduling delays and improve patient outcomes.

Get your service report records sent directly to the parties of your choice!

How it works

Select the schedule button. Fill out the system intake form and request a date for service.

Once service is confirmed, a field engineer will be dispatched out to complete the scheduled maintenance.

You can purchase a single PM or an entire maintenance program with our customized packages.

Twilight Medical is an after-hours extension of service, giving you the flexibility to schedule maintenance when it’s convenient for you!

Hours

Our office hours are Monday-Friday 8am to 5pm PST.

Our service hours are Monday-Friday 5pm to 8am.  Weekends we are open 24 hrs.  Saturday and Sunday!

Certified training

We are OEM-trained and will provide the highest level of service for your systems.

 

FAQ

You can pay us by credit, debit, or P.O.  If you are a business customer, you can also pay by bank transfer.

Cancellation fees do apply.  Notify us 15 days prior to your scheduled service date.  A $500 dollar fee will apply.  If air travel arrangements are involved, a $1000 dollar fee will apply.

Once your requested service date is confirmed and scheduled, a representative will confirm building access and provide the information to the FE performing the work.  This information will also be included within the service request notes.

Yes, excluding all federally observed holidays.

Have a Question?